Reliable IT Support for Your Business
Proudly supporting businesses in Buffalo, NY and surrounding areas with responsive, long‑term IT support.
When your IT works, your business moves faster. When it doesn’t, everything slows down.
Alphalytics provides managed IT support for businesses that don’t want the cost or stress of in‑house IT. We handle day‑to‑day issues, proactive monitoring, and fast remote help so problems get fixed before they impact your team. If you’re looking for dependable outsourced IT support or a trusted IT support company, we make IT simple, predictable, and easy to work with.
LIMITED TIME
OFFER!
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Why Choose Alphalytics?
We deliver dependable IT support for businesses that can’t afford interruptions, security risks, or surprise costs. From day‑to‑day technical support to proactive monitoring and cybersecurity, we make sure your IT just works.
Built for Businesses That Can’t Afford IT Problems
Alphalytics is an IT support company designed for business owners who want their technology handled properly without chasing tickets, guessing about security, or worrying about what will break next. We take a proactive, security‑first approach to managed IT support, so issues are addressed before they impact your team.
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Predictable monthly IT costs
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Proactive monitoring — not reactive fixes
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Fast, remote support from real technicians
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Local support for Buffalo‑area businesses
Your Business Deserves Better IT Support
If you’re dealing with ongoing IT headaches, slow support, or uncertainty around security, you’re not alone. Alphalytics provides managed IT support for businesses that want dependable help without the complexity of in‑house IT.
Whether you need business IT support, outsourced IT support, or a long‑term IT support company you can trust, we’re here to help you figure out the right next step, no pressure, just a conversation.
The Essential Package
All Essential Package plans include ongoing monitoring, security, and support for a predictable monthly cost. Best for businesses focused on 24/7 uptime, automated maintenance, and advanced endpoint protection.
Proactive Management
We keep an eye on your systems 24/7 so small issues don’t turn into big problems. Updates, patches, and routine maintenance all happen automatically in the background — keeping your business running smoothly without constant disruptions. This is proactive IT support, not break‑fix.
Managed EDR
Some cyber threats don’t trip alarms right away. Managed EDR looks deeper, catching suspicious behavior that traditional antivirus often misses. If something doesn’t look right, it’s investigated and handled quickly before it becomes a real issue. This adds an extra layer of security for businesses that can’t afford downtime.
Next-Gen Antivirus (Powered by Huntress)
Security shouldn’t slow your business down. We strengthen and monitor built‑in protection to stop threats like ransomware, phishing, and hidden attacks, with real people watching for problems around the clock.
Your systems stay protected without bloated antivirus software or constant pop‑ups.
Remote Support
When your team needs help, you’re not stuck waiting. Our remote IT support gives you fast access to real technicians who know your environment, so problems get fixed quickly, and your staff can get back to work.
It’s like having an in‑house IT team, without the overhead.
The Compliance Package
Required for businesses in regulated industries (Healthcare, Finance, Legal) or those with high cyber-insurance requirements.
Everything in Essential Package
The Compliance Package includes all the proactive IT support, security, and remote helpdesk services from the Essential Package, plus additional protections designed to meet audit, compliance, and cyber‑insurance expectations.
If Essential keeps your business running smoothly, Compliance adds the guardrails.
Managed SAT (Security Awareness Training)
Your team is an important part of your security. We provide ongoing, easy‑to‑understand security awareness training that helps employees recognize phishing attempts and common threats, without overwhelming them.
This builds stronger habits and reduces risk across your entire organization.
Managed Identity (ITDR)
Most security incidents start with compromised logins, not viruses. Managed Identity monitors access to your email and cloud systems, spotting suspicious behavior like unusual login locations or unauthorized changes.
If something looks off, it’s reviewed and handled quickly to protect your users and your data.
Managed SIEM
For compliance and cyber‑insurance, visibility matters. Managed SIEM securely collects and stores important system activity logs, helping meet retention and reporting requirements while giving you a clear record if questions ever come up. Think of it as a safety net that quietly runs in the background.
Enhanced Labor Allocation
Compliance takes extra care. This package includes additional IT support time for regular reviews, security checks, and documentation, so audits, insurance renewals, or vendor requirements don’t become emergencies.
You get more hands‑on attention when it matters most.
Let’s Talk About Your IT Needs
Every business is different, and the right IT support depends on how your team works, your security requirements, and where you want to grow. Whether you’re looking for reliable business IT support, fully managed IT services, or guidance around security and compliance, we’re here to help you figure out the best path forward. No pressure, just a conversation with a local IT support team that understands your business.
Our Pricing
Our managed IT support pricing is designed to scale with your business. Plans are billed per user, making it easy to understand costs while ensuring your team gets reliable, security‑focused IT support as you grow. Both packages will include a $1,500 start up fee for onboarding, installation, and labor purposes.
MONTHLY
Tier 1
1-25 Units
Essential Package
$129 / user
Compliance Package
$178 / user
MONTHLY
Tier 2
26-250 Units
Essential Package
$84 / user
Compliance Package
$133 / user
MONTHLY
Tier 3
251-1,000+ Units
Essential Package
$64 / user
Compliance Package
$113 / user
Ready for Reliable IT Support?
If you’re looking for dependable IT support that actually fits your business, you don’t have to figure it out alone. We work with small and mid‑sized companies that want clear answers, predictable costs, and managed IT support they can rely on day‑to‑day.
Whether you need full business IT support, help choosing the right package, or just want to talk through your options, we’re happy to have a conversation and point you in the right direction, no pressure, just real guidance.
Cloud Productivity & Platform Add-Ons
These items are added to the service packages above to create a total "All-In" per-user price.
Email &
Productivity
(M365 / GWS)
Microsoft 365
Business Premium
Avg. $30.00 / user
(Includes Intune & Advanced Security)
Google Workspace
Business Standard
Avg. $30.00 / user
*prices subject to change as industry price changes
Cloud-to-Cloud Backups
(Dropsuite)
Business Backup
$3.00 / user
(Standard email backup)
Business Backup + Entra ID
$4.00 / user
(Includes cloud identity/user setting backup)
Business Backup & Archiving
$5.00 / user
(Required for legal/compliance discovery)
Administrative & Specialized
Co-Managed RMM Access
$190.00 / month
(Flat Fee)
Provides an internal IT team with a restricted "Downstream" Syncro portal to manage their own organization.
QuickBooks Cloud Backup
$14.00 / month
(Flat Fee per instance)
Hear From Our Clients
Businesses come to us because they want dependable IT support without the confusion or frustration. Here’s what clients often tell us after working with our managed IT support team.
“Working with Alphalytics made IT management much easier for our team. Their proactive IT support and quick responses helped reduce downtime and gave us confidence that our systems were being handled properly.”
Mike S
Silbak Plowing and Landscaping
“We needed reliable business IT support without building an in‑house team. Alphalytics has been responsive, easy to work with, and proactive about addressing issues before they become problems.”
Alex P
Buffalo Cleaning Services
“Having managed IT support in place has taken a lot of stress off our team. Issues get resolved quickly, and we finally feel like our technology is under control.”
Rachel S
Resurge Buffalo
FAQ
We know choosing an IT support partner comes with questions. Here are a few we hear most often from businesses looking for reliable, long‑term IT support.
How does managed IT support work?
Managed IT support means we handle your day‑to‑day technology needs for a predictable monthly cost. Instead of waiting for things to break, we proactively monitor, maintain, and support your systems to help prevent issues before they impact your business.
What’s included in your IT support packages?
Our packages include proactive monitoring, security, automated maintenance, and remote IT support. Higher‑level plans add compliance‑focused services like identity monitoring, security training, and log retention for regulated industries.
Is this only for small businesses?
We primarily support small and mid‑sized businesses, but our services scale as you grow. Whether you’re a small team or a larger organization, our business IT support adapts to fit your needs without unnecessary complexity.
Do we need in‑house IT to work with you?
Not at all. Many of our clients rely on us as their full IT support team. If you already have internal IT, we can also work alongside them to provide additional coverage, security, and support when needed.
Alphalytics helps businesses run smarter and more securely through proactive technology management, security‑first systems, and dependable support. Our approach goes beyond basic IT support, combining managed IT services, built‑in security, and long‑term planning to keep your business protected and productive.
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